Guitare acoustique 30" pour débutants, en bois de tilleul, 6 cordes, pour droitier

Hi there, Unfortunately, the product is not tuning, despite all of the efforts and different methods. We've tried the link you've provided, the pitch pipe that comes in the box, but nothing is working. I am wondering what else can we do to ensure the product will actually be in working conditions so my kid can enjoy playing. It's been around 3 months we've purchased the guitar. Can we replace the product for another one? Thanks, Sal

Please do not hesitate in contacting us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

How do I attach the strap

There should be guitar strap pegs mounted on the bottom part and behind the Neck, for you to attach the guitar strap

https://www.amazon.com/Dunlop-Straplok-Design-Set-Nickel-2-2PSLS031N/dp/B08SJ98DX6/ref=sr_1_2?crid=JDQB79S11FZQ&keywords=guitar+strap+pegs&qid=1640714378&sprefix=guitar+strap+pegs%2Caps%2C407&sr=8-2

Could I be notified when the come back in stock? Thank you.

Order is placed. We still have no ETA regarding restocking. Just check the site after 30 days

I ordered a guitar for a left handed child..I believe that I received a right handed guitar

Please do not hesitate in contacting us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

I would like to return my instrument!

follow the return process of your vendor where you purchased the unit

This, I'm sure is a foolish question...Can you interchange steel strings with this starter kit?

No,

I recently purchased a Pyle Beginner Acoustic Guitar Kit for my granddaughter. 2 months of free guitar lessons were advertised with my purchase through Amazon. How does she access these lessons?

Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.