Once your order ships, you'll receive a shipping confirmation email with a tracking number and link to follow your delivery. If your order contains multiple items, they may arrive in separate shipments with different tracking numbers.

If you need assistance, please contact us at contact@pyleusa.ca.

Orders typically arrive within 3–8 business days, including 1–2 business days for processing and 2–6 business days for delivery. We offer free standard shipping across Canada. Please note that delivery to remote areas may take longer.

We accept returns within 30 days of delivery for orders placed on pyleusa.ca. To request a return, please email contact@pyleusa.ca for approval and instructions before sending anything back.

For change-of-mind returns, items must be new, unused, and in their original packaging, and return shipping is the customer's responsibility. For verified defective or incorrect items, return shipping is free.

Refunds are processed within 10 business days after inspection.

Nous acceptons toutes les principales cartes de crédit (Visa, MasterCard, American Express, Discover), PayPal, JCB, Diners Club et Affirm pour des paiements mensuels flexibles.

Oui ! Une fois enregistré, votre produit est couvert par notre garantie d'un an.

Vous trouverez le numéro de produit ou de modèle juste au-dessus du code-barres, généralement situé dans un coin de la boîte.