Paire de pieds de micro trépied réglables - maintien sécurisé, acier durable, finition brillante

A few months ago I bought this pair (PMKS56X2) from Amazon.ca. I only needed one and I figured I'd have a spare one if something happened to the one I am using. This week, the occasion to use them in a pair arose and I opened the second box but to my surprise there are missing parts for this second one. Indeed the locking bolt whit the black button for the center hub of the three feet is missing along with the metal part that's inside the black plastic collar on wich the bolt threads on. Of course it's way too late to file a request for replacement with Amazon but I'm wondering if these parts are available for purchase for your company? Thank You for your patience with this long message.

Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

Hello! I purchased this stand through Amazon and I noticed it did not come with any sort of safety/care instructions. It's quite a beautiful gadget but there are parts that i'm not quite sure what the function is. Thanks!

We would like to be of help. Please do not hesitate in contacting us through our chat support system at www.m.me/PyleUSA should there be any other concerns or changes with your order. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.