Inflatable Paddle Board Pump 20PSI High Pressure 12V DC Electric Air Pump

Hello costumer service; I got the Air pump, but the box is missing the hose. How can I get it?? Please let me know Elizabeth

Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

The hose was not in the box. Cannot use the pump, please send

Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

The attachment does not work it’s slightly too big

The hose is fit for (SereneLife models: SLPUMP10, SLPUMP20, SLPUMP25, SLPUMP30, SLPUMP50)

My pump stopped working. I see the manual mentions I should change the fuse but there are no instructions. Can you provide?

Yes. To change the fuse on the SLPUMP10:

Turn off and unplug the pump.
Look for the fuse holder near the power cord or on the control panel.
Twist or pop open the fuse holder cover.
Remove the old fuse and replace it with one of the same type and rating (check the label or manual).
Close the fuse holder and plug the pump back in.

hi, i bought this to inflate a kayak, its all good except the tip to tighten into the receiving valve is too large. Do you have a smaller one? If i hold it in place it inflates beautifully. but would love to obtain the smaller tip so i dont have to hold it. thank you Kathy

Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.